Refund policy

If there is a defect or problem with your product please contact us on shop@gardentools.nz within 14 days of receiving your product.
You will need to send the product back to us before we can offer you a refund or exchange. If the defect is due to a fault in manufacturing we will replace it free of charge. If products are damaged due to inappropriate use of the tool, no refund will be offered. 
Shipping costs to return the product will be paid by the customer.